DNS zones issues tutorial and troubleshooting with host company

Hi,

I'm going through "edit dns zone" in whm and eventhough I'm not clever with dns settings, I can see that there are many unusual things that should be corrected, I'd like to do it myself so i stop to bother you with it but dont want to make a mess of things:

 

I took 4 domains for exemple that show me how un-uniform these settings are and before I touch them, I'd like to ask directions:

reggaeguesthouse.com (points to vps 216.246.52.233)

hotelcransmontana.ch (points to vps 216.246.52.233)

rootsreggaeclub.com (points to vps 216.246.52.233)

edenclub-bangkok.com (points to reseller 216.246.77.44)


I can see that of the 3 sites that should point to VPS using ns1/2.rootshosting.net,

- settings are different for each one,

- number of settings lines a different for each one,

- some are still using settings for reseller dns (ns41/42.hosting company.net), some are still having lines with very wrong IP (from another VPS system ("v=spf1 ip4:66.225.216.125 a mx ptr ~all")


on the 4th website that's not supposed to point to VPS but still to reseller at registrar side, I guess settings don't matter yet, but there are much less entries than for other domains... less lines with info


so my first questions are:

1/ how can I make that dns zone frames are uniform for each account? (that they all have the same number of necessary settings attached to them) exemple hotelcransmontana.ch has less entries than rootsreggaeclub.com, should I change that or is it not necessary?

2/ I want to go ahead and change settings for let's say reggaeguesthouse.com because it still mentions dns of shared and IP from VPS securehotelbooking.com in some lines... should I go ahead and ask you to double check? or would you prefer to fill it up for me and I can duplicate settings?


Kindly

cheap vps

Shawn O.

Posted On: 01 Aug 2008 11:05 PM


so my first questions are:

1/ how can I make that dns zone frames are uniform for each account? (that they all have the same number of necessary settings attached to them) exemple hotelcransmontana.ch has less entries than rootsreggaeclub.com, should I change that or is it not necessary?


#1 disable in /whm / tweak settings whois lookup for nameservers

I have done this for you.

#2 delete all nameserver ip configurations

#3 under edit setup (topmost left navigation option, Assign Ip's to ns1 and ns2 then update your registrar with those IP settings for ns1 and ns2



2/ I want to go ahead and change settings for let's say reggaeguesthouse.com because it still mentions dns of shared and IP from VPS securehotelbooking.com in some lines... should I go ahead and ask you to double check? or would you prefer to fill it up for me and I can duplicate settings?



After you fix the solutions for question number 1 the rest should update automatically

Shawn O'Brien

Support Dep.

cheap vps hosting

Posted On: 01 Aug 2008 11:34 PM


hi,

thanks for reply

you say: #2 delete all nameserver ip configurations

do you mean networking setup/Nameserver IPs/ and press the red cross to delete?

cheap vps




To: cheap vpshosting

Shawn O.

Posted On: 01 Aug 2008 11:41 PM

yes I did mean that, but i checked again on your vps and it appears the correct nameserver / Ip configuration is already setup so you don't need to delete these.



Shawn O'Brien

Support Dep.

cheap vps hosting

Posted On: 01 Aug 2008 11:50 PM


I think they are, but if I look at the dns zone of each account (the 4 i listed at beginning of ticket for exemple) they are all different one from the other and most look wrongly setup, some using dns from a reseller account, some using IP from another VPS

so I come back to my first set of questions:


I took 4 domains for exemple that show me how un-uniform these settings are and before I touch them, I'd like to ask directions:reggaeguesthouse.com (points to vps 216.246.52.233, ns1/2.rootshosting.net from registrar)hotelcransmontana.ch (points to vps 216.246.52.233 ns1/2.rootshosting.net from registrar)rootsreggaeclub.com (points to vps 216.246.52.233 ns1/2.rootshosting.net from registrar)edenclub-bangkok.com (points to reseller 216.246.77.44 ns41/42.hosting company.net from registrar)I can see that of the 3 sites that should point to VPS using ns1/2.rootshosting.net, - settings are different for each one, - number of settings lines a different for each one, - some are still using settings for reseller dns (ns41/42.hosting company.net), some are still having lines with very wrong IP (from another VPS system ("v=spf1 ip4:66.225.216.125 a mx ptr ~all") If you look at these individual dns zones you'll see what I mean

I'd like to fix that manually myself, but I don't want to make a mess...

if you enter the correct data field by field for say reggaeguesthouse.com, I'll know what to put for the other ones

Kindly

cheap vps




To: cheap vpshostingSubject: [#ZWU-903382]: learning to handle my dns issues myselfDate: Fri, 1 Aug 2008 23:41:30 -0500CC: From: sales@hosting company.comyes I did mean that, but i checked again on your vps and it appears the correct nameserver / Ip configuration is already setup so you don't need to delete these.Shawn O'BrienSupport Dep.

Ticket DetailsTicket ID: ZWU-903382Department: General Support & Sales Dep.Priority: LowStatus: On Hold

Robert S.

Posted On: 02 Aug 2008 12:31 AM

Hi,


you are correct those extra lines you noticed are leftovers from DNS entries on shared server, as on shared server domain are using MX records from our MX gateway so there 3 of these and on VPS you only need 1. And also nameserver NS records are wrong. For example lets use DNS zone of reggaeguesthouse.com to explain:


$TTL 14400

@ 14440 IN SOA ns41.hosting company.net. cpanel.hosting company.com. (

2008072700

14400

7200

2419200

43200

)

reggaeguesthouse.com. 86400 IN NS ns41.hosting company.net.

reggaeguesthouse.com. 86400 IN NS ns42.hosting company.net.

reggaeguesthouse.com. 14400 IN A 216.246.52.233

localhost.reggaeguesthouse.com. 14400 IN A 127.0.0.1

mail 14400 IN CNAME reggaeguesthouse.com.

www 14400 IN CNAME reggaeguesthouse.com.

ftp 14400 IN CNAME reggaeguesthouse.com.


reggaeguesthouse.com. 14400 IN TXT "v=spf1 ip4:66.225.216.125 a mx ptr ~all"

reggaeguesthouse.com. 14400 IN MX 10 mx2.servershost.net.

reggaeguesthouse.com. 14400 IN MX 20 mx3.servershost.net.

reggaeguesthouse.com. 14400 IN MX 30 mx4.servershost.net.

cpanel IN A 216.246.52.233

whm IN A 216.246.52.233

webmail IN A 216.246.52.233

webdisk IN A 216.246.52.233


SOA record is wrong it needs to be ns1.rootshosting.net, both NS records need to be ns1/2.rootshosting.net instead of ns41/42.hosting company.net. TXT SPF record is ok just need to change IP address 66.225.216.125 to main IP of your VPS now (216.246.52.233). Now to these MX records, you need to clear them all and only add following MX record:

reggaeguesthouse.com. 14400 IN MX 0 reggaeguesthouse.com.

And that is it, the rest of these A records on the bottom are subdomains, and you shouldn't change them. And these A records are the only thing that will likely be different for different DNS zones, as your domains will likely have different subdomains.


I hope it is somewhat clearer to you know, please let me know if you need any further assistance.


Robert S.

hosting company Support

cheap vps hosting

Posted On: 02 Aug 2008 12:52 AM


hi,

thanks a lot for your reply, I had guessed some, not all...

one more thing,

just to make sure: is there anything to do regarding the serial number which appears to be a date and a 2 digit number... can I just leave that as it is? I guess is some are exactly the same I just have to differenciate them by changing the last 2 digits, am I correct (before I touch them or not :S)

thansk again

kindly

cheap vps





To: cheap vpshosting

Robert S.

Posted On: 02 Aug 2008 12:58 AM

Hi,


you don't need to change serial nuber at all, as cPanel will change it automatically when you save the zone from WHM if needed.


Please let us know if you need any further assistance.


Robert S.

hosting company Support

cheap vps hosting

Posted On: 02 Aug 2008 02:16 AM


hi,

sorry, one more question about that:

first line of SOA, last param says:

for reggaeguesthouse.com

cpanel.hosting company.com. for hotelcransmontana.ch

cheap vpshosting.hotmail.com


looks like they are the default email for teh account, just to make sure, is it ok if i change cpanel.hosting company.com to my normal email cheap vpshosting.hotmail.com? or should I not touch that setting?

Kindly

cheap vps


Robert S.

Posted On: 02 Aug 2008 02:23 AM

Hi,


you don't need to change that at all, just leave it as it is.


Please let us know if you need any further assistance.


Robert S.

hosting company Support

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