Problems with Subdomains after Migration
- Category: SERVER AND DNS
- Published: Saturday, 20 June 2009 15:40
- Written by Super User
- Hits: 4359
hi,
several days ago i had problems with subdomains on website bookhostelbook.com and that problem was solved
but today some of the subdomains that I re-created are down (at least one traveldirectory.bookhostelbook.com)
I re-entered redirection / deleted and re-created it sveral times, with or without trailing "/"... but it's not working whatever setting I try and I think I tried all possibilities
other sub-domains are working (at least some), slow to open (that could be from my local connection) but working
but regardless what I do, www.traveldirectory.bookhostelbook.com is 404
Thanks if you can tell me what's going on
Kindly
hosting
PS, that subdomain worked when I created it 3 days ago, I checked it several times then
Robert S.
Posted On: 20 Jun 2008 03:52 AM
Hi,
http://traveldirectory.bookhostelbook.com/ is resolving and opening ok, however there is an error within your redirection:
[Fri Jun 20 03:50:00 2008] [error] [client 77.237.111.120] File does not exist: /home/hostelbo/public_html/link_mgr/index.html/
[Fri Jun 20 03:50:00 2008] [error] [client 77.237.111.120] File does not exist: /home/hostelbo/public_html/link_mgr/index.html//bookhostelbook/link_mgr/common.php
You should check your index.html script and also .htaccess file under folder /home/hostelbo/public_html/link_mgr/
Please let us know if you need any further assistance.
Robert S.
hosting Support
hosting
Posted On: 20 Jun 2008 04:26 AM
hi,
I removed these files that had nothing to do here: .htaccess and common.php... they dont' belong to this script and were probably put there by a hacker
but http://www.traveldirectory.bookhostelbook.com is still not resolving... if it's resolving on your side, do you see an orange and white page? if yes... then... not sure what to do... I guess I'll wait a couple of hours
the page opens properly when I call it from the normal location: www.bookhostelbook.com/link_mgr/index.html
but not from the redirect... redirect is traveldirectory.bookhostelbook.com ----> home/public_html/link_mgr/index.html... I don't see why not work...
Kindly
hosting
Robert S.
Posted On: 20 Jun 2008 04:40 AM
Hi,
it is still throwing 404 not found error, and I've checked your subdomain configuration, it is completely wrong, all your subdomains are not set up correctly.
You have set path to a file in Document Root section, this is not valid and it won't work properly. Document Root needs to be path to a folder only and than within that folder you can have index page, or you can than use Manage Redirection link there to redirect requests to a certain file.
Please check this and let us know if you need any further assistance.
Robert S.
hosting Support